How do you protect my account from SIM-swap fraud?

Created by James Mackenzie, Modified on Fri, 7 Aug at 3:35 PM by James Mackenzie

Any change that could move your number or eSIM to another device - reissue, replacement, porting, contact-detail changes - requires verification with a one-time code first. Our support team will never make those changes on an unverified request, and we will never ask for your password.

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