Your first week with VoicePro - setup checklist

Ten minutes of setup gets you everything the plan includes. Tick these off in your first week.

Day one

1. Install your SIM or eSIM and confirm calls, texts and data work - guides in "Mobile, eSIM & travel".
2. Download the VoicePro app and sign in - it is where your plan, usage, wallet and receipts live.
3. Bringing your number? Text PAC to 65075 from your old SIM and give us the code - the port completes within three working days.

In the first few days

1. Turn on app security - biometric unlock and a unique password ("Setting up app security").
2. Check your plan's corridors if you call abroad - know which countries are included before you need them.
3. Look at the wallet - it is how out-of-plan calls are paid, and where top-ups live.

Before your first trip

1. Read the travel eSIM guide - installing a destination data pack before you fly is the single biggest saving most customers find.

Worth knowing early

• All plans include unlimited UK calls, texts and data - there is no in-bundle meter to watch.
• Support lives at support.voicepro.plus: search the knowledge base, or submit a ticket and track our replies.
• How we contact you (and how scammers pretend to) is worth two minutes: "Recognising scams".