Downloading the app and signing in

Created by James Mackenzie, Modified on Fri, 7 Aug at 6:58 PM by James Mackenzie

The VoicePro app is the control room for your plan - usage, billing, wallet, top-ups and travel eSIMs all live there.

Get the app

Download "VoicePro" from the App Store (iPhone) or Google Play (Android). Install it on the phone that carries your VoicePro SIM if you can - some features work best on the device with the line.

Sign in

  1. Open the app and enter the details you registered with.
  2. We verify it is you with a one-time code. Type the code into the app - never share it with anyone, including anyone claiming to be us.
  3. Turn on biometric unlock when offered - it makes every later sign-in faster and safer.

Signed in - now what?

  • Home shows your plan and renewal date.
  • Usage shows calls, texts and data (spoiler: UK usage is unlimited, so this is mostly for out-of-plan items).
  • Wallet holds your balance, top-ups and activity.
  • Billing has every receipt.

Trouble signing in

  • No code arriving? Check you entered the right contact details, and look in spam for email codes.
  • New phone? Sign-in from a new device triggers extra verification by design - have your registered details to hand.
  • Locked out entirely? Raise a ticket from support.voicepro.plus with your registered details and we will recover access after security checks.

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