Fraud controls on wholesale traffic

Fraud is the tax the whole industry pays. We run active controls on both directions of traffic, and partnership works best when you know what they are.

What we monitor

• Destination risk: traffic spikes to high-risk destinations and number ranges.
• Call-pattern anomalies: short-duration storms, false-answer patterns, and pumping behaviour that does not match a route's normal profile.
• SMS content and routing anomalies on messaging interconnects.

What happens when something trips

Suspicious traffic can be rate-limited or blocked automatically while a human reviews it, and your NOC contact is informed. That means a legitimate but unusual campaign (say, a televoting event) can trip controls: tell us in advance about expected surges and we pre-clear them.

Your obligations

The interconnect agreement requires both parties to police traffic origin. If we identify fraudulent traffic entering from your network, we will evidence it with CDRs; persistent unpoliced fraud is a termination ground under the agreement.

Reporting fraud to us

If you see suspected fraud involving our routes or numbering, report it immediately via the business ticket form with CDRs attached. Fraud reports go to the front of the queue.